ThredUP Reviews: Is the Online Consignment Store Worth It?
Getting rid of clothes and want to try to make some money from selling your clothing online with ThredUp? Consignment stores are the best way to easily get money for your old clothing. What if you don’t have a consignment store near you, though – or the time to go to a thrift store? ThredUP is an online consignment store offering to buy your clothing and sell gently used clothing online.
But is thredUP worth it?
After I saw the online resale shop promoted on nearly every blogger’s site that I knew, I was intrigued. Why were so many people suddenly writing about thredUP clothes and how wonderful the online consignment store was?
So I decided to do a thredUP review that wasn’t sponsored.
I had a lot of really nice clothes that I no longer fit into anymore and I wanted to make some money off of them. So I decided to try to sell clothes to ThredUp. Here’s what happened.
This article has been updated most recently in March 2021. Over the years, there have been more than 200 comments of real-life ThredUp reviews from other people who sold clothes to thredUP and how much money they made. Be sure to scroll down and read their comments, too!
ThredUP Consignment
I tried selling some of my Express clothing on a private Facebook group for my HOA community. A few things did sell for about $30-40 profit. I sold Forever 21 dresses for $5 each, and my Express clothing for $10 each.
There was still a huge pile of clothing left, though, including Express pants, shorts, tops and more. And it was all in really good shape. Some stuff was barely worn. I am pretty gentle with my clothing. In fact, there are still things from high school in my closet that I can wear. That’s how little wear and tear my clothes get. Especially my dress clothes (I work from home after all. My dress pants might get worn 10 times a year.)
I wanted to make some money from selling my clothes. That’s when I heard about ThredUp.
What is ThredUp?
Before I start telling you about my experience selling clothes to ThredUp, you might be wondering what ThredUp is.
ThredUp is an online thrift store. Or you might call it an online consignment store. Either way, it’s a website that buys used clothing from you and sell clothes to buyers online. You can just sell to the website, or you can just buy from the ThredUp thrift store. You don’t have to do both.
You can buy discounted clothing via their website, www.ThredUp.com, or via the ThredUp app.
It is a sustainable way to buy clothes, since you are purchasing previously worn clothing.
Selling Clothes on thredUP
So, I ordered a free Clean Out bag to sell my clothes to ThredUp. (In April 2020, the Clean Out bags or mailing label for your own box are free. However, the secondhand resale shop once charged for these bags. So be sure to look on their site to see their current policy, which changes frequently, in case there is a ThredUp clean out kit cost.)
I filled the Clean Out bag with what I couldn’t sell on my own and hoped for some money for selling my clothes. I knew that ThredUp is very picky when it comes to accepting clothing, but they don’t send your clothing back that they won’t sell unless you pay them a fee. For instance, I had some clothes from Synergy Organic Clothing, too, but I knew (based on thredUP’s guidelines) that there was likely no way they’d take them. I decided to keep those items to donate to charity instead.
ThredUP will take women’s clothing; children’s clothing – both boys and girls; handbags; shoes; plus size clothing and maternity clothes.
How Does ThredUp Work?
Once you decide to sell your clothes to the online thrift store, you will request a ThredUp Clean Out Bag. This is a large bag that they send you that you will stuff with all of your clothes that you want to try to get money for. Alternatively, you can use your own box and request a free mailing label to send them your clothes. Up to 15 lbs. can be in each package.
Not all of your clothes that you send to ThredUp will be bought. In fact, ThredUp clearly states that with their Quality Standards they only accept an average of 40% of clothing sent to them. So your odds of actually making money on a piece of clothing is 4 in 10. While you might *think* that your clothing will definitely be accepted because it’s in mint condition, don’t be so sure. (You’re definitely going to want to read all of ThredUp reviews in the comments section for real-life stories about this!)
Will you get back the clothes that ThredUp doesn’t accept? No, not unless you pay for the option, which is $10.99 (April 2020 pricing). Otherwise, the great quality clothing that they say they won’t take will be given to other sellers to sell, or used in their ThredUp Rescue Boxes. Poor quality clothing will be given to textile recycling partners to recoup money.
Clothing that is accepted for sale will be on consignment for up to 60 days (for what they call Value or Mall brands) or 90 days (for Premium and Designer brands).
You get paid if your clothing sells.
What if your clothing doesn’t sell? What does Thredup do with the clothes?
You can choose to reclaim your clothing. Otherwise the clothing becomes the property of ThredUp.
ThredUp Estimator
When I sold my clothes to ThredUp, there was no examples of the payout. Now, there is now a Payout Estimator on the thredUP website. It gives general examples of what you could expect to receive from selling your clothing.
I think you’ll be shocked if you put in some of your clothing brands into they calculator and see how much is being offered. In a search during April 2020, here’s what the ThredUp Payout Estimator was saying:
- JC Penney Khaki Shorts: $0.48
- Old Navy Jeans: $0.90-$1.47
- Express cardigan sweater: $1.08-$1.26
- LC Lauren Conrad Casual Dress: $1.92-$2.43
- Athleta Active Pants: $7.09-$7.87
- Calvin Klein Cocktail Dress: $11.88-$15.00
I can’t fathom getting paid $1 or $2 for a piece of clothing rather than donating it in my community to an underprivileged women trying to reenter the workplace.
ThredUp Processing Time for Clean Out Bags
After I sent in my big bag of a clean out kit, I waited. And waited. And waited.
Yeah, it took about 30 days. I sent my bag in on August 6. My credit wasn’t processed until September 10.
Over the years, nothing has changed. In fact, it might take even longer for ThredUp to process your donation.
As of April 2020, ThredUp processing times are up to 7 weeks. That’s almost 2 months before you even know if you can make any money! Of course, if you want to pay the company some money, they’ll let you know sooner. If you want to pay $16, then your clean out kit will be processed in one week.
Does ThredUp Sell Shoes?
Yes, they do!
ThredUp takes shoes, including women’s and kids. For children’s shoes, they take both boys and girls.
I’ve personally found quite a few good pairs on never worn Vionic shoes on the site. Just like everything, their shoes used to be a better value. Now a lot of the shoes I like are about the same price as I could get on the company’s website with a good sale.
Does ThredUp Take Men’s Clothes?
After seeing how awesome the clothes and shoes are that come in the mail from ThredUp, my husband often asks if he can buy clothes on the consignment store.
Unfortunately, no he can’t.
ThredUp does not take mens clothes or shoes, so they won’t pay for men’s clothing and they do not sell men’s clothes. I don’t know why they don’t sell men’s clothes. Maybe men just don’t shop as much online? I think it’s a wasted opportunity for donating clothes.
ThredUp Payout Options
If your clothes do sell, you can get your payout in three different ways (after a 14 day window has passed):
- PayPal credit (with a 2% processing fee deducted)
- Cash back via Stripe
- Shopping credit at partner brands, such as Athleta
Related Posts:
- ThredUp Goody Boxes Review – What’s Inside
- Buying Clothes on ThredUp’s Sale Site
- Sustainable Fashion on Amazon
ThredUP Reviews for Selling Clothes
After I sent in my bag and waited for a while, I was shocked at the payout they said I would get. My massive polka dot bag of high quality, name brand clothing only scored a grand total of $7.40 of thredUP credit (back then, they used to give you credit in the store as an option). That’s all.
WHAT?!?!?
Yeah, I was pretty upset.
That’s less than $2 per item.
Here’s what was accepted – only 4 items.
For less than $8, I would have rather donated all of my things to a local thrift store who could have made three times that money for worthy programs for the needy.
The amount was truly an insult.
Especially when the pants were now selling for $18.99 (that’s just ONE of the items):
Wondering what clothes I sold to ThredUp? Here’s the clothes that I sent in a Clean Out bag. They all had no rips. No sweat stains. No pilling on most items. Hardly any wear or tear on most. All were Express except for the lemon dress:
Is ThredUp Legit?
Once you receive a very low amount of money for great clothing that you sent in, or you find out that most of your clothes weren’t accepted, you will likely start asking yourself is ThredUp legit?
Many people have wondered that. Especially not knowing why clothing is rejected or where the clothing is being sent.
As the world’s largest fashion resale platform, ThredUp is partnering with many notable fashion brands in collaborations. In 2020, the online thrift store had partnerships with the Gap, Macy’s, Banana Republic, Athleta, J.C. Penny and J. Crew.
According to Forbes, the company received more than $300 million in funding.
From a business standpoint, yes ThredUp is a legitimate company that employs hundreds of people and receives investment funding.
Is Thredup Good?
Now, that’s a very personal question with a very personal answer. Whether you see it as good or not depends on how you use the online thrift store.
Will I ever use thredUP again to sell my clothes? No.
I would rather sell my clothing in local stores, through online groups that I know and love, or donate to worthy charities.Thre
Most ThredUp reviews that I read all end up with the same story of people expecting to make a decent amount of money by selling their clothes, but being shocked with how much they actually receive months down the road.
So it depends on your expectations and how you are using the thrift store.
If you just want to get clothes out of your house, it’s a great way to get rid of them without having to drive to a consignment store or donation center. Keep in mind, many donation centers will pick things up at your door, too, if you arrange for a pickup.
However, if you think that selling half of your wardrobe will help pay for a vacation or pay off debt, you might be sadly mistaken. If you are comparing ThredUp vs. Poshmark, you will likely find that Poshmark will give you more money. Here’s more websites where you can sell your clothes online.
You also better have ponied up for some high end brands to begin with. They are very label conscious and brand oriented. I personally don’t like that, because paying a high price for name brand clothing doesn’t mean anything.
I want great clothing, no matter what the brand tag says.
Is buying clothes on Thredup good? It depends.
There are a lot of really great prices to be had. It depends on if there is a sale, and how much the seller is pricing their clothing, shoes and accessories for. However, I have found that the really good deals of name brand clothing that used to be plentiful a couple years ago are now long gone. Much of the name brand clothing is priced higher than what I could buy it for with a sale or discount in another store or online website.
However, there are deals to be had, definitely. And I do buy some clothing in the thredup clothing store.
If you want to see what thredUP is like, I’d suggest buying clothes with the company before trying to sell them your clothes to see how it is.
Have you ever used thredUP? What did you think???
Omg. I wish I should have read these comments before. I was so so so angry right now. I sent out 3 of polka dot bags and most of them were full of new tags. Guess what? They’ve just sold like about ten of them and I got $1.25! What a ridiculous $1.25! The bag is about over 60 but the items they listed was 38. And they just sold about 10. I was so angry that I didnt read more about them before requesting the bag. Omg, nothing can describe how f****ng angry I am now!!!!! I just wanna cry!!! I’d rather sell them on ebay instead! So angry! Omg
Elice, Sorry that you sent in so many things and now are regretful. At least you can share that $1.25 for 10 items is really ridiculous and the rate. Were those high end name brands? It’s only .12 an item which seems really, really low.
I would really love to know if anyone has used thredup and opted to get their clothes back that didn’t sell or they didn’t accept. How did that go? I sent 4 giant bags and am REALLY worried I wont get my stuff back because their customer service is terrible and they wont answer anyone. I also have three of my nicest shirts sitting in unavailable status and that worries me.
I just so so regretful and angry! Omg, I even cant breath because how my stupid and dumbness I am! I sent them 3 full bags with most of them new with tags and they sold like about 10 already without notice me. Guess what? I only got $1.25 out of what they sold. I wish I could read these comment before I request the bag! Omg, what a ridiculous consignment! My blood pressure is up high now! I thought that the price table they give on website is for old cloth, new cloth will have other prices. My 1st bag is like over 60 items but they only listed 38. Where are the rest. And now I still have one bag received and one bag on transit!! I just wanna cry omggg
This is such a helpful site because I ordered 3 clean out bags already but never get the chance to do it-I knew there was something wrong because I can always feel excited and get done but not for this…Today I saw the polka dot bags and gathered my branded items… who wouldn’t like a 150 for a 400 Coach purse, right????
I decided to take photos of everything I am sending.,, but I just cannot put it in those bags.
So I went to the google up …and I found you…
Thanks for all your comments.. Thank you all for sharing…
But Thred Up at least gave me huge bags so I can donate my stuff elsewhere…
Maybe we should all just come up with a swap center. and those expensive purses will have better use. 🙂 Well if you like the idea, let me know and I will organize.. we should only be responsible for shipping it 7 usd, maybe??? but we get a $25+purse depending on what you chose and we can probably share as many on that shipping depending on how many we shared. or we can sleep on it and get a better deal and be happy.
Chris, I’m glad you were able to read real reviews before deciding on what to do with your clothing and purses!
So happy to find this! I will absolutely NOT deal with them. I will find an alternate route!
That is literally what ThredUp used to be…a swap site mostly for kids clothing. They were great at that time. I used them often while my son was growing up. But now I have heard nothing good about them. I would love another swap site 🙂
I’m glad I read the reviews before signing up. That’s awful.
I am so glad I found this! I was going to purchase from them. Now, I will not. I will not be a vehicle for them to rip people off.
Thanks for sharing!
Scammers is right!! I bought a “new with tags” purse for $15.99, When I got it, it had a $5 price tag from Five Below!! Are you kidding? And they won’t return my emails. Lousy cheats!
Something similar happened to me too! They advertised a shirt from American Eagle that was originally $20, but their price was $13.99. I got the shirt and it has a Marshall’s tag on it that says, $7.99 compared to $10. I emailed them and waited over a week for a response (response time is 7-10 business days right now), which didn’t even address my concerns. I sent them photos of the Marshall’s tag and a screenshot from their website; they avoided addressing it. Their prices actually aren’t good at all compared to my local thrift stores. I LOVE buying used clothes so I gave them a try, but never again… it’s not a good business.
Christina, Yes, I’ve gotten clothes with tags still on from Marshalls, too. And the price was the same as what I paid on Thredup. So why would I pay the same price plus shipping, if I could get something similar in my own store and try it on? If it was something unusual or unique or hard to find I agree that this would be a great way to find it. But I have often found that the suggested sales price of an item online is way more than I would have ever bought in a store. I would wait for a sale or a discount code and buy it in store for less anyway.
I feel sick to my stomach. Just sent a huge bag with a payout of a measly $30 and then had to deduct $11 for few things returned to you. They are just scammers. To think maybe SOME people, such as myself try to get something out of their new or gently used clothes. And if you buy from them and it didn’t work out, you pay $2 to restock them. Really?!!!
Now I had another one sent, they already received it but had not processed it yet. I just wish I saw this website before I dealt with thredUP. My anxiety is through the roof! Never ever again!
I have made a numerous purchases with them and plan to “sell” two bags of clothes. I enjoy shopping there and am excited for others to shop the things I no longer use. I don’t have time to go to thrift stores and their prices are cheaper than the consignment stores near me. I don’t expect to make a substantial amount of money. I continue to donate other goods to the charity-operated thrift stores near me.
Hi Kim…Thanks for your article. I’ve been shopping at ThredUp since May 2017. Initially I was looking to sell my clothes. I’m a plus size and have so much clothing and sizes that no longer fit and needed to make room in my closet and dresser drawers. When I read their instructions I was taken back by how little money I would make. And I’m not surprised that they don’t accept really quality clothing, because it’s rare I can find anything really nice. Where I do find items that are very nice and very inexpensive to purchase are ThredUp’s jewelry, shoes and purses. I’ve gotten great deals with these items, especially with their sales of 50% off. But I agree with you Kim re selling at ThredUp…not worth it. I too would rather donate to groups who give clothing to homeless woman and also Dress for Success is a great place to donate work clothing. Good Luck to All.
Thanks so much, Fran. I agree, there are some deals to get. Their accessories are really a great deal. Glad you like to donate to non-profits, too!!!
I ordered one of their “Goody Boxes” and had to return all the items as they didn’t fit and/or were note EVEN CLOSE to the specifications from my style quiz. However, when I packed the box I accidentally left one of the shirts out and realized it the day after I shipped the box. I couldn’t see a way to initiate a request for a return so I emailed them (which took forever for a response) and they said “Regrettably, once you pack all of the items you don’t wish to keep from your Goody Box and the return is marked as inbound, you’re not able to return any other items from the order.” i.e. there was apparently NO manual way for them to initiate a return at all? Now I just have to pay for the shirt–too bad so sad we’re going to take your money? Litterally–just no resolution at all. I can’t possibly be the first person to accidentally leave out an item unintentionally.
I wish I had seen this before sending in my bag! I would much rather donate to a women’s shelter had I known I’d be making pennies for my like new clothes. Especially considering the profit ThredUP is making off them. I went and changed all my prices to the lowest possible price so at least women looking to buy can get a reasonable deal. Thank you for sharing your experience and offering great alternatives for people looking to donate clothing!
I agree. I’d rather donate to local women and children’s shelters that need the items rather than pocket an extra $3. Now you know for future donations!
NOT WORTH IT! You literally get cents back for name brand items and NWT items. The worst consignment I’ve ever experienced. DONT BOTHER!!!!