womens clothes in shades of white and grey hanging on copper hangers on curtain rod

ThredUP Reviews: Is the Online Consignment Store Worth It?

Getting rid of clothes and want to try to make some money from selling your clothing online with ThredUp? Consignment stores are the best way to easily get money for your old clothing. What if you don’t have a consignment store near you, though – or the time to go to a thrift store? ThredUP is an online consignment store offering to buy your clothing and sell gently used clothing online.

But is thredUP worth it?

After I saw the online resale shop promoted on nearly every blogger’s site that I knew, I was intrigued. Why were so many people suddenly writing about thredUP clothes and how wonderful the online consignment store was?

So I decided to do a thredUP review that wasn’t sponsored.

I had a lot of really nice clothes that I no longer fit into anymore and I wanted to make some money off of them. So I decided to try to sell clothes to ThredUp. Here’s what happened.

This article has been updated most recently in March 2021. Over the years, there have been more than 200 comments of real-life ThredUp reviews from other people who sold clothes to thredUP and how much money they made. Be sure to scroll down and read their comments, too!

denim jackets hanging on clothing rack

ThredUP Consignment

I tried selling some of my Express clothing on a private Facebook group for my HOA community. A few things did sell for about $30-40 profit. I sold Forever 21 dresses for $5 each, and my Express clothing for $10 each.

There was still a huge pile of clothing left, though, including Express pants, shorts, tops and more. And it was all in really good shape. Some stuff was barely worn. I am pretty gentle with my clothing. In fact, there are still things from high school in my closet that I can wear. That’s how little wear and tear my clothes get. Especially my dress clothes (I work from home after all. My dress pants might get worn 10 times a year.)

I wanted to make some money from selling my clothes. That’s when I heard about ThredUp.

What is ThredUp?

Before I start telling you about my experience selling clothes to ThredUp, you might be wondering what ThredUp is.

ThredUp is an online thrift store. Or you might call it an online consignment store. Either way, it’s a website that buys used clothing from you and sell clothes to buyers online. You can just sell to the website, or you can just buy from the ThredUp thrift store. You don’t have to do both.

You can buy discounted clothing via their website, www.ThredUp.com, or via the ThredUp app.

It is a sustainable way to buy clothes, since you are purchasing previously worn clothing.

Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.

Selling Clothes on thredUP

So, I ordered a free Clean Out bag to sell my clothes to ThredUp. (In April 2020, the Clean Out bags or mailing label for your own box are free. However, the secondhand resale shop once charged for these bags. So be sure to look on their site to see their current policy, which changes frequently, in case there is a ThredUp clean out kit cost.)

Thredup Clean Out Bag Fee Structure

I filled the Clean Out bag with what I couldn’t sell on my own and hoped for some money for selling my clothes. I knew that ThredUp is very picky when it comes to accepting clothing, but they don’t send your clothing back that they won’t sell unless you pay them a fee. For instance, I had some clothes from Synergy Organic Clothing, too, but I knew (based on thredUP’s guidelines) that there was likely no way they’d take them. I decided to keep those items to donate to charity instead.

ThredUP will take women’s clothing; children’s clothing – both boys and girls; handbags; shoes; plus size clothing and maternity clothes.

How Does ThredUp Work?

Once you decide to sell your clothes to the online thrift store, you will request a ThredUp Clean Out Bag. This is a large bag that they send you that you will stuff with all of your clothes that you want to try to get money for. Alternatively, you can use your own box and request a free mailing label to send them your clothes. Up to 15 lbs. can be in each package.

Not all of your clothes that you send to ThredUp will be bought. In fact, ThredUp clearly states that with their Quality Standards they only accept an average of 40% of clothing sent to them. So your odds of actually making money on a piece of clothing is 4 in 10. While you might *think* that your clothing will definitely be accepted because it’s in mint condition, don’t be so sure. (You’re definitely going to want to read all of ThredUp reviews in the comments section for real-life stories about this!)

Will you get back the clothes that ThredUp doesn’t accept? No, not unless you pay for the option, which is $10.99 (April 2020 pricing). Otherwise, the great quality clothing that they say they won’t take will be given to other sellers to sell, or used in their ThredUp Rescue Boxes. Poor quality clothing will be given to textile recycling partners to recoup money.

thredup payout estimator

Clothing that is accepted for sale will be on consignment for up to 60 days (for what they call Value or Mall brands) or 90 days (for Premium and Designer brands).

You get paid if your clothing sells.

What if your clothing doesn’t sell? What does Thredup do with the clothes?

You can choose to reclaim your clothing. Otherwise the clothing becomes the property of ThredUp.

ThredUp Estimator

When I sold my clothes to ThredUp, there was no examples of the payout. Now, there is now a Payout Estimator on the thredUP website. It gives general examples of what you could expect to receive from selling your clothing.

I think you’ll be shocked if you put in some of your clothing brands into they calculator and see how much is being offered. In a search during April 2020, here’s what the ThredUp Payout Estimator was saying:

  • JC Penney Khaki Shorts: $0.48
  • Old Navy Jeans: $0.90-$1.47
  • Express cardigan sweater: $1.08-$1.26
  • LC Lauren Conrad Casual Dress: $1.92-$2.43
  • Athleta Active Pants: $7.09-$7.87
  • Calvin Klein Cocktail Dress: $11.88-$15.00

I can’t fathom getting paid $1 or $2 for a piece of clothing rather than donating it in my community to an underprivileged women trying to reenter the workplace.

 ThredUp Processing Time for Clean Out Bags

After I sent in my big bag of a clean out kit, I waited. And waited. And waited.

Yeah, it took about 30 days. I sent my bag in on August 6. My credit wasn’t processed until September 10.

Over the years, nothing has changed. In fact, it might take even longer for ThredUp to process your donation.

As of April 2020, ThredUp processing times are up to 7 weeks. That’s almost 2 months before you even know if you can make any money! Of course, if you want to pay the company some money, they’ll let you know sooner. If you want to pay $16, then your clean out kit will be processed in one week.

Does ThredUp Sell Shoes?

Yes, they do!

ThredUp takes shoes, including women’s and kids. For children’s shoes, they take both boys and girls.

I’ve personally found quite a few good pairs on never worn Vionic shoes on the site. Just like everything, their shoes used to be a better value. Now a lot of the shoes I like are about the same price as I could get on the company’s website with a good sale.

Does ThredUp Take Men’s Clothes?

After seeing how awesome the clothes and shoes are that come in the mail from ThredUp, my husband often asks if he can buy clothes on the consignment store.

Unfortunately, no he can’t.

ThredUp does not take mens clothes or shoes, so they won’t pay for men’s clothing and they do not sell men’s clothes. I don’t know why they don’t sell men’s clothes. Maybe men just don’t shop as much online? I think it’s a wasted opportunity for donating clothes.

ThredUp Payout Options

If your clothes do sell, you can get your payout in three different ways (after a 14 day window has passed):

  • PayPal credit (with a 2% processing fee deducted)
  • Cash back via Stripe
  • Shopping credit at partner brands, such as Athleta

Related Posts:

ThredUP Reviews for Selling Clothes

After I sent in my bag and waited for a while, I was shocked at the payout they said I would get. My massive polka dot bag of high quality, name brand clothing only scored a grand total of $7.40 of thredUP credit (back then, they used to give you credit in the store as an option). That’s all.

WHAT?!?!?

Yeah, I was pretty upset.

That’s less than $2 per item.

Here’s what was accepted – only 4 items.

Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.

For less than $8, I would have rather donated all of my things to a local thrift store who could have made three times that money for worthy programs for the needy.

The amount was truly an insult.

Especially when the pants were now selling for $18.99 (that’s just ONE of the items):

Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.

Wondering what clothes I sold to ThredUp? Here’s the clothes that I sent in a Clean Out bag. They all had no rips. No sweat stains. No pilling on most items. Hardly any wear or tear on most. All were Express except for the lemon dress:

Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.
Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.
Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.
Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.
Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.
Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.
Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.

Is ThredUp Legit?

Once you receive a very low amount of money for great clothing that you sent in, or you find out that most of your clothes weren’t accepted, you will likely start asking yourself is ThredUp legit?

Many people have wondered that. Especially not knowing why clothing is rejected or where the clothing is being sent.

As the world’s largest fashion resale platform, ThredUp is partnering with many notable fashion brands in collaborations. In 2020, the online thrift store had partnerships with the Gap, Macy’s, Banana Republic, Athleta, J.C. Penny and J. Crew.

According to Forbes, the company received more than $300 million in funding.

From a business standpoint, yes ThredUp is a legitimate company that employs hundreds of people and receives investment funding.

Is Thredup Good?

Now, that’s a very personal question with a very personal answer. Whether you see it as good or not depends on how you use the online thrift store.

Will I ever use thredUP again to sell my clothes? No.

I would rather sell my clothing in local stores, through online groups that I know and love, or donate to worthy charities.Thre

Most ThredUp reviews that I read all end up with the same story of people expecting to make a decent amount of money by selling their clothes, but being shocked with how much they actually receive months down the road.

So it depends on your expectations and how you are using the thrift store.

If you just want to get clothes out of your house, it’s a great way to get rid of them without having to drive to a consignment store or donation center. Keep in mind, many donation centers will pick things up at your door, too, if you arrange for a pickup.

However, if you think that selling half of your wardrobe will help pay for a vacation or pay off debt, you might be sadly mistaken. If you are comparing ThredUp vs. Poshmark, you will likely find that Poshmark will give you more money. Here’s more websites where you can sell your clothes online.

Online consignment store thredUP buys your clothes for cash. But is it worth it? Here's how much I REALLY made from selling my clothes online.

You also better have ponied up for some high end brands to begin with. They are very label conscious and brand oriented. I personally don’t like that, because paying a high price for name brand clothing doesn’t mean anything.

I want great clothing, no matter what the brand tag says.

Is buying clothes on Thredup good? It depends.

There are a lot of really great prices to be had. It depends on if there is a sale, and how much the seller is pricing their clothing, shoes and accessories for. However, I have found that the really good deals of name brand clothing that used to be plentiful a couple years ago are now long gone. Much of the name brand clothing is priced higher than what I could buy it for with a sale or discount in another store or online website.

However, there are deals to be had, definitely. And I do buy some clothing in the thredup clothing store.

If you want to see what thredUP is like, I’d suggest buying clothes with the company before trying to sell them your clothes to see how it is.

Have you ever used thredUP? What did you think???

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310 Comments

  1. I’ve known about ThredUp less than desirable tactics when selling items for a long time. I only sent them things I was getting rid of anyway with low expectations. I remained a happy buyer for nearly 5 years & have many treasures that I was able to purchase from them (although I actually ward off guilt that my item was at the mercy of someone else who was possibly ripped off!) Until recently, I became SO Disappointed with them that I’ve blocked their emails & deleted their APP. I’m DONE. I wanted to chime in to describe/share from a buyer’s perspective. Yes, I agree their prices have gone up! That’s not even in my top 5 why I’m Fed Up with ThredUp. 1. They stopped measuring items! I read on their FB this was due to the 1,000s of items they were processing daily – just not enough time to measure! BIG mistake. 2. The last 2-3 PROMO Codes they offered DID NOT include ANY of the items in my cart – their Promo codes used to include the entire website. 3. They advertised a FREE pin that said USED for Earth day. I had many orders and never got a pin. This sounds whiny but I collect pins & wear them on jean jackets for fun. I was bummed I didn’t get the pin from my favorite thrift store….It seemed very much like false advertising. 4. I had a history of items bought, saved, etc. in my FAVORITES – I even used this as a shopping option, for instance if I wanted to shop for a similar item. I had saved those FAVORITES for my entire shopping history and one day out of the blue – it was erased. Gone entirely. Their customer service couldn’t help – were clueless. 5. I most usually had good luck but one of my last purchases was a dress that was so gross – it was faded, had a hole in it AND stunk so bad I almost threw up….while they refunded it fully (didn’t charge me the restocking fee, surprisingly) the return didn’t process until the day after my FREE SHIP status expired. I had asked them to give me that one day grace (ONE DAY) & they didn’t respond. I told them, in this case I was going to ensure that I didn’t purchase enough to get their free shipping prize because, I will buy less when I have to pay for shipping. This is why I’m done with ThredUp. They are definitely NOT the same as they were when I first starting shopping with them.

  2. I too wish I had read reviews before sending in my clothing to ThredUp. On a blouse for $12.99, all I got was 15 cents!!! They’re a complete rip off! I would never, ever deal with them again.

  3. I sold some Coach bags a few years ago and made out pretty well so I decided to add a Coach bag in my items. It wasnt chosen and when I asked what happened to the large Coach bag they told me it was stained, this bag was definitely not stained and in great condition, I emailed them and they said sorry the person checked the bag, and thats all I got from them. The rest of my items were very nice and they took 4 pieces and Ill make about 4.00. Terrible place!!!!!!!!

  4. ThredUP is a SCAM!!! THIEVES!!! DO NOT GIVE THEM YOUR CLOTHES AND ACCESSORIES!
    I sent in about $500 worth of clothing (some with tags still on them) and a $350 Brighton Bag that was literally used once.
    After 3 months I made $18. My Brighton Bag kept saying ‘unavailable’ then ‘in someone’s cart’, then I was told it was in a ‘goody box’…now today it is back in my consignment listing with only 4 days left. I have emailed and agreed to use my $18 credit just to get the bag back, but I have a bad feeling I will never see that bag again. They literally stole a $350 purse from me!!!!

  5. If you donate items to the Elderly Pet Organization https://elderlypet.org/donate/ proceeds are used to help provide information and education about the care and treatment – and what to expect, from beloved elderly pets. Donated items support a great cause – a 501C3 non profit.

  6. Hey! I ordered a pair of high quality shorts from Thred Up and they are just like new! If I sold any of my clothing items to them, I wouldn’t expect much back. Yes, I can give clothes as donations or just take them to a thrift shop, but it is convenient and they are legitimate and they are trying to recycle clothing. That is more than most of us are doing. I would not hesitate to buy from or sell through them!

  7. I just sent in two bags and wish I had read this. One bag had brand new or like new London Times dresses. $40 in consignment credit if they sell. I like to shop on their site but now regretting the bags. Waiting to see what the other bag ends up being. I won’t send in any more. I may still shop there but thinking I would be better off shopping at my local Goodwill or Savers. So bummed.

  8. I just wanted to also post that less than 20% of donated clothes makes it to the secondhand market. Most ends up in landfills or gets sent to places that recycle/turn them into rags. I encourage people to research this!

  9. I just sent in a box of brand new with tags designer items and got 20 to use now or 40 on consignment if the items sell. But I can’t even access the 20 and no one st their site responds to messages. This whole thing feels like a bit of a scam to me- someone must be making good money off this but it is surely not the consignor. Far better to donate clothing to charity and hopefully help someone out. That way you won’t have to deal with the frustration of trying to contact these people or understand their policies which seem unnecessarily contradictory.

  10. I sent in for my bag Feb 2nd it took weeks to get. I sent my stuff out the same day I got it. They just processed everything today it’s March 28th?. Pissed is an understatement on what they want to give me. A brand new express shirt I just bought they are tell for 18 dollars and giving me 60 cents. This is just one thing out of many they are ripping me off on. They lost my Bussiness! They are going to make a crap load of money off me.

    1. Yikes! 60 cents!!!! Wow, that’s going to be one heck of a deal for someone ordering online if they only pay a few dollars more than that. Sorry that you found out that way.

  11. After hearing the statistics about charity and thrift stores being unable to sell and warehouse up to 80% of donated clothes, forcing them to send unsold items to landfills, textile recyclers or resellers who then dump them on developing countries – decimating those countries’ domestic industries, I decided to consign whatever I could so hopefully it would be used again. I previously used Swap.com to sell online and really enjoyed their service, payout rates and pricing features. When I went to consign this time, I found they had completely revamped their system and payout structure and, most importantly, were not accepting incoming items. I had neither the time nor desire to run around to local consignment shops or sell clothes myself online.

    So, I accepted ThredUp’s paltry payout structure and resigned myself to them possibly refusing up to 60% of my clean-out kit (per their site, they only accept about 40% of what they receive.) That’s the crux of ThredUp’s business model. While consigning locally or selling online requires additional effort, ThredUp does the work – taking pictures, writing up descriptions, pricing items, posting online, shipping to buyers, processing payments and providing customer service. They take a large cut to fund those services. It’s the deal I accepted when sending them items.

    I completely agree with everyone complaining about the seemingly arbitrary nature of which items are refused or chosen by ThredUp. I sent a mix of workout, maternity, work and dress clothes. 99% were brands on ThredUP’s accepted list and all were in new/like new/excellent condition. I have ordered from ThredUp and received clothes in far worse shape than any of my items. And yet, there were at least 7 rejected items I scratched my head over as they are in season, current fashion, great condition and on ThredUp’s brand list. Poking around their site, they provide examples of why things may be refused, ie. they already have too many of that item, that style is not selling, etc. Again, I wasn’t expecting everything to sell and I didn’t send them anything I would want back – they can keep those maternity leggings and novelty t-shirts for no charge!

    In the end, they accepted 33 of the 44 items I sent them. ThredUp values the items I sent at approximately $685. I will recoup, if lucky, about $65 or 9.5% of the suggested sale prices. Hopefully, at least, my clothes will have a second or third life. I wouldn’t recommend selling on ThredUp to anyone who has the time, energy and inclination to do the work themselves of selling online or in person. For anyone else who’s willing to let items go for pennies, stuff them in a bag or box and let ThredUp deal with it.

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